Product support
For export questions, start with the JSON export guide and the troubleshooting articles. Check that you selected complete followers and following lists from the same account. For differences between dates, compare two separate exports.
Media support
A public post may be removed, restricted, or unavailable through the connected provider. Try a current public link that you own or have permission to save. Private and expired stories cannot be recovered here.
Account help
For login problems, account recovery, or a privacy setting, use Instagram’s official Help Center. FollowersInsights does not access or manage your Instagram account.